Chief Medical Officer Leadership

	Dr. Lisa Didion Chief Medical Officer
	Dr. Jennifer Hong Associate CMO - Children's
	Dr. Mildred Ridgway Associate CMO - Adult
	Dr. Phyllis Bishop Chief Quality Officer
	Dr. Zeb Henson Medical Chief of Staff
	Dr. Jay Shake Associate Medical Chief of Staff
	Candice Whitfield Administrator - CMO

What does the CMO office do?

• Oversees an infrastructure for clinical quality improvement for UMMC
  • Defines performance gaps in clinical services to inform leadership and as the basis for quality improvement programs
  • Implements a process for setting quality improvement goals with input and buy-in from all branches of leadership
• Provides support services for UMMC with content experts who help the clinical staff do the work
  • Oversees essential work for UMMC staff in their areas of expertise
  • Defines the metrics (one source of truth) for quality improvement and for The Hospital Quality Scorecard
  • Collects, manages and disseminates quality data monthly with an emphasis on engagement and transparency
• Supports data use and communication
  • Completes required reporting of hospital and provider data on quality, safety and outcomes
  • Standardizes content for communication: Clinical Intranet/Leadership Rounds
  • Builds accountability: Quarterly data review with department chairs and nursing leadership